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NOI Decoded: Commercial Mortgage Underwriting

by | September 18, 2025

… Making the Numbers Work by Re-Structuring Your Financing

If you’ve been hanging around the commercial real estate world for even five minutes, you’ve probably heard someone say, “It’s all about the NOI.” And they’re not wrong. When it comes to getting a commercial mortgage approved, your Net Operating Income (NOI) is the golden number lenders are laser-focused on.

Unlike residential financing, where they care about your salary and how much debt you’re carrying, commercial lenders want to know one thing: Can this property pay its own bills? NOI is how they figure that out. If you understand how NOI works, how it’s calculated, and how to position it properly, you’re already halfway to getting your financing approved.

Let’s break this down in plain English so you can avoid the confusion and start structuring your deals the smart way.

What I’m Covering:

What is NOI and Why Does It Matter?

How Lenders Calculate NOI

How NOI Impacts Your Loan Approval

How to Improve Your NOI Before Applying for Financing

How You Can Use This Knowledge to Your Advantage

What is NOI and Why Does It Matter?

Net Operating Income (NOI) is simply the income your property produces after expenses, but before debt payments and taxes. It’s the bottom-line number that shows whether your property is financially healthy on its own — without relying on you to keep it afloat.

In commercial real estate, NOI is the starting point for everything:

  • How much you can borrow
  • What your property is worth
  • Whether lenders will even look at your deal

If NOI is weak, lenders get nervous. If it’s strong, doors start to open.

How Lenders Calculate NOI

NOI isn’t just pulled out of thin air. It’s calculated like this:

Gross Rental Income (all the money your tenants pay)
– Operating Expenses (taxes, insurance, utilities, maintenance, management, etc.)
= Net Operating Income (NOI)

Important: NOI excludes your mortgage payments, income taxes, and capital expenses. It’s purely about the property’s ability to generate income through its day-to-day operations.

Lenders will scrutinize your numbers — and they won’t take your word for it. They’ll look at:

  • Rent rolls
  • Lease agreements
  • Operating statements
  • Market comparables for expenses

If your numbers aren’t realistic or well-supported, they’ll adjust them to what they believe is market-accurate.

How NOI Impacts Your Loan Approval

NOI feeds directly into your Debt Service Coverage Ratio (DSCR) — the ratio lenders use to determine how much they’re willing to lend. A higher NOI means a stronger DSCR, which means a bigger loan amount (or better terms).

Here’s the simple math:
Higher NOI = More Cash Flow = Easier to Service Debt = Happier Lenders.

If your NOI is thin, lenders will reduce the loan amount until the DSCR fits their risk tolerance. You might want to borrow $1.5 million, but if your NOI doesn’t support that level of debt, they’ll cap you at $1.2 million — or even less.

How to Improve Your NOI Before Applying for Financing

If you want to get the best financing terms, focus on maximizing your NOI before you apply. Here’s how:

Increase Revenue:

  • Adjust rents to market levels (within legal guidelines, of course)
  • Lease vacant units
  • Introduce additional income streams (parking, laundry, storage)

Reduce Expenses:

  • Renegotiate service contracts
  • Improve energy efficiency
  • Manage maintenance costs proactively

Stabilize Tenancy:

  • Lock in long-term leases
  • Replace weak tenants with stronger, more reliable ones

The goal is to show lenders a stabilized, income-producing asset that doesn’t rely on future potential — it’s already performing.

How You Can Use This Knowledge to Your Advantage

Let’s say you’re buying a small retail plaza. The current owner hasn’t raised rents in years, and there are vacancies. Before you apply for financing, you could:

  • Sign new leases at current market rates
  • Fill vacancies with solid tenants
  • Reduce unnecessary operating expenses

With these adjustments, your NOI looks healthier, your DSCR improves, and you qualify for better financing terms.

Or maybe you’re refinancing a multi-family building. You:

  • Increase rents where possible
  • Clean up operating costs
  • Provide clear, organized financials

Now your NOI supports a larger loan, giving you more flexibility and possibly better rates.

Allen’s Final Thoughts

When it comes to commercial mortgages, NOI is the key that unlocks the door. It tells lenders whether your property can stand on its own two feet — or if it’s going to be a headache waiting to happen.

If you understand how NOI works and how to strengthen it, you put yourself in a position of power. You control the narrative. You improve your terms. You make lenders want to work with you, not just tolerate your file.

And that’s exactly where I come in.

How I Can Help

As your mortgage agent, I help you analyze, prepare, and present your NOI in a way that speaks the lender’s language. I’ll help you:

  • Review and strengthen your NOI before you apply
  • Identify strategies to improve cash flow
  • Package your deal professionally to highlight strengths
  • Connect you with lenders who understand your asset class
  • Negotiate financing that aligns with your goals

Whether you’re buying, refinancing, or expanding your commercial portfolio, I’m here to help you structure your deal for success — with clarity, strategy, and confidence.

Let’s chat about how to turn your property’s NOI into the approval you need.

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Allen Ehlert

Allen Ehlert

Allen Ehlert is a licensed mortgage agent. He has four university degrees, including two Masters degrees, and specializes in real estate finance, development, and investing. Allen Ehlert has decades of independent consulting experience for companies and governments, including the Ontario Real Estate Association, Deloitte, City of Toronto, Enbridge, and the Ministry of Finance.

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