Realtor Communication
Keeping Your Head In the Game!
How to Handle Angry People Like a Pro
If you’ve been in real estate for more than five minutes, you’ve probably been on the receiving end of an angry rant. Sometimes it’s just garden-variety frustration, and sometimes it’s full-blown fury—the kind that makes your gut twist and your voice tighten. Maybe it’s a deal falling apart, a lowball offer, or a home inspection that turned into a war zone.
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Featured Publications
Articles
- Extended Amortizations and Hypothetical Calculations
Office of the Superintendent of Financial Institutions (OSFI) - Minimum Qualifying Rate for Uninsured Mortgages
Office of the Superintendent of Financial Institutions (OSFI) - Residential Mortgage Underwriting Practices and Procedures
Office of the Superintendent of Financial Institutions (OSFI) - Guideline on Existing Consumer Mortgage Loans in Exceptional Circumstances Financial Consumer Agency of Canada
Book: “The Program”
- Part 1 – Building Your Down Payment
- Part 2 – Mortgage Payoff Strategies
- Part 3 – Building Wealth Through Real Estate