(905) 441 0770 allen@allenehlert.com

Tell Your Clients You Like Them

by | October 23, 2025

… The Power of Saying ‘I Like You’: How Simple Honesty Builds Trust and Lasting Connections

Here’s the truth — most of us walk through life under-liking each other. We think nice things about people but never say them out loud. We meet clients, realtors, or partners and assume they know we appreciate them. But here’s the kicker: they don’t.

Whether it’s in romance, business, or friendship, the same rule applies — people can’t read your mind. The number one thing that builds connection and comfort is expressing genuine liking. When clients know you like them, they relax. They trust you. They start opening up about what they really want, and that’s when the real magic happens.

Before I dive in, here’s what I’ll cover:

Why We Withhold Our Liking

The Psychology of Being Seen and Valued

Simple Ways to Show Genuine Liking

A Story About How One Compliment Changed Everything

Putting It Into Practice (for Realtors and Clients)

Allen’s Final Thoughts

Why We Withhold Our Liking

Somewhere along the way, we were taught that being too open, too friendly, or too complimentary might seem unprofessional or overfamiliar. So, we hold back. We think, “They know I like them — I’m being polite, aren’t I?”

But politeness isn’t connection. Politeness is surface-level; liking is emotional depth. When we withhold our liking, we deprive others of the very thing that builds trust — affirmation.

Think about it: how are people supposed to know they can trust you, work with you, or feel safe with you if they don’t even know that you like them?

The Psychology of Being Seen and Valued

Humans are wired for connection. When someone expresses genuine liking — “I enjoy working with you,” “You’re such a great communicator,” or even “That was really fun” — it releases serotonin in the brain. That’s the feel-good chemical tied to comfort, safety, and happiness.

And here’s the twist — showing liking doesn’t just make them feel good. It makes you more likeable, too.
Why? Because we naturally like people who like us.

When you tell someone something positive and authentic about themselves, you’re not just complimenting them — you’re telling them, “You’re safe with me.” That’s the foundation of every trusting relationship — whether it’s a first-time homebuyer, a stressed-out client, or a realtor partner juggling multiple deals.

Simple Ways to Show Genuine Liking

Expressing liking doesn’t have to be dramatic. It just needs to be specific and sincere. Here are a few easy ways to do it:

Verbally:
Say what you’re feeling in the moment.

  • “This conversation’s been great.”
  • “You make this process fun.”
  • “I always enjoy chatting with you.”

Nonverbally:
Your tone, body language, and energy do half the talking.

  • Smile and nod when they speak.
  • Lean in slightly when they’re sharing something meaningful.
  • Laugh easily and warmly — not a polite chuckle, but a genuine “I’m enjoying this.”

These signals — whether verbal or not — say: “I like being around you.” And that instantly builds comfort.

A Story About How One Compliment Changed Everything

A while back, I met a couple who were nervous about buying their first home. The husband was analytical, the wife quiet and cautious. The meeting started off stiff — lots of crossed arms and short answers.

Halfway through, I noticed something — the wife was incredibly organized. Her notes were colour-coded, every document labeled. I paused and said, “I just have to say — I love how prepared you are. You’re making this so easy for everyone involved.”

She lit up. Her husband smiled. The tension melted. That small moment of genuine liking changed the entire energy in the room. They opened up, asked questions, and laughed a little. By the end of the meeting, we weren’t just talking about mortgage terms — we were having a real conversation about their dreams and their fears.

That’s what happens when people feel liked. They let their guard down — and that’s where trust lives.

Putting It Into Practice

For Realtors:
Start your client meetings or showings with a simple compliment or statement of appreciation. It doesn’t have to be forced — just find something real.

  • “You’ve got a great eye for detail.”
  • “You’re really easy to talk to.”
  • “I always look forward to working with you.”

You’ll be amazed at how quickly walls come down and how smoothly communication flows afterwards.

For Clients:
Don’t be afraid to tell your mortgage agent, realtor, or lawyer when you appreciate their help. Saying something like, “I really enjoy working with you” turns a professional interaction into a partnership.

It’s not just about being polite — it’s about being human.

Allen’s Final Thoughts

At the end of the day, liking is the bridge to trust. And trust is everything — especially in the mortgage and real estate world, where decisions carry weight and emotions run high.

If you want people to open up to you, to feel comfortable sharing their goals, or to follow your guidance confidently, start by telling them what you like about them.

Connection doesn’t happen by accident. It happens when we let people know they’re seen, valued, and appreciated — right there in the moment.

As your mortgage agent, that’s what I strive for every day. Whether we’re discussing rates, pre-approvals, or long-term financial planning, my goal is to make sure you feel comfortable, informed, and cared for. I’ll help you understand every step, introduce you to trusted professionals, and ensure that your mortgage experience feels supportive — not stressful.

Because at the heart of every good deal is a good relationship — and that starts with simply saying, “Hey, I like working with you.”

Mortgage and Money Radio Logo
Allen Ehlert

Allen Ehlert

Allen Ehlert is a licensed mortgage agent. He has four university degrees, including two Masters degrees, and specializes in real estate finance, development, and investing. Allen Ehlert has decades of independent consulting experience for companies and governments, including the Ontario Real Estate Association, Deloitte, City of Toronto, Enbridge, and the Ministry of Finance.

What is a Second Mortgage?

What is a Second Mortgage?

A second mortgage is a loan that is secured against a property that already has an existing mortgage. It is considered "second" because it is subordinate to the first mortgage in terms of priority—meaning that if the homeowner defaults, the first mortgage lender gets...
Housing Supply

10 Factors Impacting Housing Supply

A complex interplay of various factors affects the supply of housing in Ontario. These factors can affect the availability, type, and affordability of housing in the province. Here are ten key factors impacting the supply of housing in Ontario: 1. Land Availability...
Getting a Second Mortgage

Getting a Second Mortgage

If you have a first mortgage, can you just go out and get a second mortgage? The short answer is not always. While it is possible to obtain a second mortgage if you already have a first mortgage, several factors must align for you to qualify. You cannot simply go and...
Non Conforming Apartment

Non-Conforming Apartment Income

As a mortgage agent who underwrites mortgages, I’ve come across countless applications where homeowners and investors alike want to leverage rental income from basement suites or converted spaces to boost their borrowing power. It's a smart move in theory, but the...
Affordable Housing

Ontario’s 10 Most Affordable Cities

Affordability remains a cornerstone of housing decisions, often outweighing even employment factors when individuals and families consider relocating. In Ontario, a diverse province with a wide range of urban and rural settings, certain cities stand out for their...
Toronto Traffic

10 Shortest Ontario Commute Cities

A short commute to work really improves the quality of your life. Workers don't push for remote work if they can live in a community where the commute is short and pleasant. However, if your employer is in a major city, or worse yet, Toronto, and the demand is for you...
Understanding Subordination Agreement

Understanding Subordination Agreements

A subordination agreement is a legal document that modifies the lien priority of two or more mortgages on a property. In the context of first and second position mortgages, this agreement allows a lender with a lower-ranking mortgage (such as a second mortgage or a...
Break Your Mortgage

How to Break A Mortgage

Breaking a mortgage in Ontario, Canada, before the end of its term can lead to significant penalties. It's important to understand these penalties and how they are calculated. Here are the key points to consider: Types of Penalties Interest Rate Differential (IRD)...
Lock In Your Rate

How to Lock in a Good Rate

Locking in a good mortgage rate is a key step in the home-buying process, especially in a fluctuating interest rate environment. Here are steps and strategies to help you secure a favourable rate: Understand Rate Locks Monitor Interest Rates Improve Your Credit Score...
Variable Mortgage Strategy

10 Variable Mortgage Strategies

When opting for a variable-rate mortgage, it's important to have strategies in place to manage the potential fluctuations in interest rates and to maximize the benefits of this type of mortgage. In this article, let me give you 10 effective strategies to help you...